Frequently Asked Questions

1.  What is Boomi On Demand®?
Boomi On Demand is a new offering from Boomi that is focused on the integration needs of SaaS providers and SaaS customers. It enables integration between any combination of SaaS applications and on-premise applications with unprecedented ease. Integration can be done directly from the web without having to install software packages or hardware appliances on premise. It is the industry’s only fully on-demand integration service.

2.  What is SaaS? 
SaaS is a new category of software that is delivered over the internet as a service. The most recognizable example is Salesforce. In a SaaS model you do not buy a software product, install it “on premise” (in your infrastructure) and maintain it. Instead you buy a “service” which provides you with access to a “hosted” application which you access over the internet. Unlike the ASP model, SaaS applications are a “single instance – multi-tenant” architecture which means there is only one copy of the software used by multiple customers with separate and distinct accounts, security credentials etc.

5.  Is this a change in Boomi’s strategic direction?
Boomi On Demand is consistent with the original vision of Boomi – making enterprise integration capabilities accessible and affordable to small and midsize businesses (SMBs). As SaaS becomes more popular, more and more SMBs are beginning to use some level of SaaS applications in their business. Prior to Boomi On Demand there was no economical way to integrate SaaS applications with on premise applications.

6.  Will you still support your product?
Absolutely. Boomi’s Visual Integration Platform™ has been the foundation of the company’s growth and comprises the vast majority of our customers, partners, and revenues. It will continue to be a primary offering of the company and we will continue to invest in the product accordingly.

7.  Will you still offer consulting and other services?
Yes. Boomi consultants are available for hire to assist in developing application integrations and trading partner connections. In addition, we offer “managed services” where we can also monitor and manage your integrations.

8.  Will you still offer training?
Yes. However, Boomi has developed a comprehensive library of help documentation, slides, and training videos that can be viewed over the web that are included for free as part of the on demand subscription price. We will also offer training and product webinars from time to time also included with your paid subscription. Live training is available for an additional fee.

9.  What’s the difference between Boomi’s product and Boomi On Demand?
The main differences are in how the offerings are delivered and how they are priced. With Boomi’s product, you are buying software that you install and maintain in your own infrastructure. It is a traditional software purchase model where you pay for a license to you use the software and for ongoing maintenance and upgrades of the product. You in essence “own” a copy of the software. With Boomi On Demand you buy a “service” and not a software license. Boomi On Demand is delivered over the web – not installed on site in your infrastructure. With the service, you pay only for the connections that you deploy – not for the entire software package. There are advantages to both models and customers are encouraged to learn more to determine which offering is best for them.

10.  I am a current client – why would I want to migrate to Boomi On Demand?
There are advantages to both our product and our on demand service and customers are encouraged to learn more to determine which offering is best for them. Some advantages of the on demand service include: no software to install and maintain, updates and upgrades are done continually and automatically, free access to a growing library of connectors and maps, and the ability to pay by connection.

11.  Why did Boomi decide to build Boomi On Demand?
As SaaS becomes more popular, more and more small and midsize businesses (SMBs) are beginning to use some level of SaaS applications in their business. Prior to Boomi On Demand there was no economical way to integrate SaaS applications with on premise applications. Boomi On Demand is consistent with the original vision of Boomi – making enterprise integration capabilities accessible and affordable to SMBs. As with our original product, we saw a market need, in this case for SaaS integration, and have developed an innovative and leading edge solution to address a growing challenge for SMBs.

12.  Can it be used for EDI and B2B transactions?
EDI and B2B will be supported in a future release scheduled for later this year. Boomi On Demand will have all the EDI and B2B features and functions of our product – the Visual Integration Platform. A central strategy to Boomi’s products has always been to offer SMBs all the integration capabilities they need in one solution.
 
13.  I am a current client – how does this impact me?
There is no impact to existing clients. Boomi will continue to offer and support our current product – the Boomi Visual Integration Platform. The Visual Integration Platform will continue to be a primary offering of the company and comprises the vast majority of our clients, partners and revenues.

14.  When will it be available?
Boomi On Demand is available now.

15.  I’m interested – what do I do next?
Click HERE to sign up for a free 30-day trial!  That’s all there is to it. Then, once logged in click on 'Subscribe Now!' when you are ready to subscribe and become a Boomi customer. If you have any questions, feel free to email us at info@boomi.com or give us a call at 1-800-732-3602.