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Real-time Integration Leads to Better Business Decisions

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“Because Boomi enables real-time integration of customer data, we are able to make better business decisions and quickly change our sales and marketing initiatives in days or weeks instead of months, as we would have with a legacy solution.” — Treb Ryan, CEO

As a member of Boomi's partner network, OpSource recognized the value of Boomi's services and frequently recommended the AtomSphere integration platform to their ISV customers. The release of the OpSource Cloud in 2009 marked the first time that the company presented its own services as an Infrastructure-as-a-Service application, which their customers could use to consume their services in a pay-as-you-go fashion. As a result of this significant change to their business model, OpSource needed an integration solution that would enable them to exchange customer and invoice data between their financial and CRM systems.

Solution

Boomi AtomSphere was implemented to power the back office integration for the OpSource Cloud, including finance, billing and Salesforce CRM, enhancing OpSource's relationship with its customers by providing the agility needed to quickly follow-up and support customer requests.

Results include:

  • Sophisticated analytics and forecasting: By syncing customer data from its billing system, OpSource is able to leverage the robust reporting tools in Salesforce CRM for a more comprehensive view of customers.
  • Strategic Planning: By enabling real-time integration of customer data, OpSource is able to make better business decisions and modify its sales and marketing initiatives in days or weeks instead of months, as they would have with a legacy solution.

About OpSource

OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate growth and scale operations while controlling costs and reducing IT infrastructure support risks. More than four hundred Software-as-a-Service ISVs, cloud platform providers, carriers and enterprises rely on OpSource's expertise, experience and agility to operate high-availability, business-critical hosting environments. Our industry-leading Application Operations service goes beyond traditional hosting by providing application management, change management, performance management and application optimization. OpSource Cloud™ is the first cloud to bring together the flexibility, availability and community of the public cloud with the security, performance and control the enterprise demands. Founded in 2002, OpSource is SAS 70 Type II, PCI DSS Level 1 and European Safe Harbor certified and has operations in California, Virginia, UK, Ireland, and India. For more information, please visit www.opsource.net.

Success Summary

Application Types
CRM
Finance
Applications
OpSource Billing
Salesforce.com
Industry
Technology
Role
CEO
CTO